"I Think you guys are the best and you are well worth the money spent each year for security!"Lucy G.
"I have been using Max Secure products for about 6 years now and I love all the products from max secure. I would like to say a HUGE thank you to the whole team. Every product from Max Secure is 100% fantastic and I recommend them to everybody. I cannot stress how grateful I am to the Max Secure team. The live chat is very useful and resolves 99% of the problems there and then!"Naima B.
"I have used Max Secure Spyware Detector now for over 2 years and I am very satisfied with its speed and performance. I connect to the internet using Wi-Fi and you never know what kind of threat is prevalent on some of these stations. I like the fact that you're continually trying to improve your product lines and also the support you give for the full versions. I did use a firewall, but think that with Spyware Detector this may not be necessary. Thanks Again."Neil P.
"I have recently renewed my Anti Virus software with you for the 4th year and I feel I must pass on my thanks. I have tried several other Anti Virus software on their free trial basis and I must say that overall Max Secure is still one of the best out there, it’s user interface is so intuitive, it scans about twice as quickly as other systems without compromising the quality of the scan, and uses very little resources so does not slow the PC which enables me to carry on using it during a full and deep scan.
On the rare occasions I have encountered a problem, your 24/7 LIVE CHAT facility is superb, there is always an operator available to chat "on-line" who can resolve any and all issues immediately, it is so reassuring to know that if a problem occurs I don’t need to wait 24hrs for a reply to an email requesting assistance. Lastly I would also highly recommend your “Registry Cleaner”, I purchased it at the same time as renewing my Anti Virus and it is quite remarkable the difference it has made to the operation of my PC, over a period of time you tend not to realize how poorly or slowly your computer is running until you do something about it, then it is like being given a new PC where every key input gives instantaneous results.
Well done MAXSECURE, keep up the good work, this is one customer who will remain loyal for a very long time."Steve M.
"The other day I had quite a severe problem with my computer, so I automatically presumed I had a bug again. Your technician told me to download Teamviewer (number 294221259), which I did, and then he began interrogating my computer at length. I would like to express my appreciation for all his time and patience bearing in mind it turned out to be a keyboard problem and nothing to do with bugs. I think I must have hit two command keys at the same time, which switched something on. I had no knowledge of. However, the problem remained unresolved until I uninstalled my mouse and keyboard drivers and rebooted, which did in fact cure the problem, although why I have no idea. Many thanks for your efforts; it is this sort of diligence that pays dividends when dealing with people such as myself who only have a basic knowledge of computers. This would have been an expensive fix at the computer shop. Many thanks, and well done."Dave
"Recently, I had to reinstall windows and needed to reinstall Spyware Detector and Max Registry Cleaner. Since my subscription still had several months to go, I contacted live chat to find out how to restore both programs without paying for them again. Ashwin quickly located my records using my email address, provided new registration keys, helped me set up the teamviewer software, and guided me through the activation process. In less than 5 minutes, I was safe and secure-- :-) --what a relief!!!
I love live chat--trying to get support through contact emails was very frustrating in the past because the responses triggered by my questions were both general and generic. I'd have to write 2 or 3 times, eliminating every trigger word I could think of before I'd get a response specific to my question. E.g., I was unable to register the programs 2 years ago when I renewed my subscription because "register now" didn't appear on the screen. I was practically apoplectic before everything was straightened out! "Live Chat" is a great addition to Customer Support. I really appreciate the work that you do! Quick, accurate help is essential to creating trust--not to mention good will!--among users, and your obvious desire to keep customers will create a loyal clientele."Lucy D.
"Just like to say I had your remote team with me and they sorted me out good and proper!! I have had your Spyware Detector for years and religiously purchase every year....... I liked it that much I bought it all the family for their PC's and Laptop's Your aftercare service is second to none and I promote your product to my members worldwide! Why do people buy top range PC's then have FREE! protection on it? Beats me!!! I only buy the BEST!!!"Frank N.
"I recently had a new PC built which the chap installed Avast into it, within a couple of weeks problems started to occur, I have had to return the new PC for repair. Thankfully I still have my old computer which has Max Secure installed on it, as usual no problems with it, as soon as my new PC comes back I will be installing Max Secure into it. Your software out classes any other in the market today, also your support is the best."Tony C.
"I have used Spyware Detector for some time now and am amazed how efficient it is - It immediately cleared Trojan & Dowloader problems that other anti spyware programs missed completely from my system. I have been so impressed I have recommended it to several of my friends who find it equally good."Peter N.
"Max Spyware Detector has kept my same computer running smoothly and spyware free for 5 years! It's like turning on a superfast brand new computer... every morning."George G.
"Just to say many, many Thanks for sorting out my mess! What a Fantastic, Amazing, Excellent, High Quality, Product! Anyone with a PC should install it. Can't recommend highly enough."Keith
"I would just like to say thanks for this great product and helping me out to reinstall on Windows 7."Graham S.
"I would like to let you know how much I appreciate the service I received today. I had a problem where my system tray was disappearing and suspected it was caused by Spyware detector. I contacted your technical people and Bob and Bill were extremely helpful and patient with me. After some time, the problem was traced and corrected via chat and online access. That is what I call a great service. Thanks very much."Andrew M.
"Hello, I just want to say thanks for having an honest spyware program; I have tried many and they tell me I have like 500 spyware which I know is not true they do this so you will just buy there product so thanks again."Ian W.
"Spyware Detector & Max Registry Cleaner are really very good. They do everything they say they do, i.e. root out all the bad stuff, & more quickly so, each time. Very impressive. I really wouldn't buy another product after finding yours.
In the past it would only be a matter of months before my computer would go really haywire, & I'd have to reformat it again ...and again. But now, & this is the real proof, since using Spyware Detector & Max Registry Cleaner, the computer consistently runs fast & smoothly, almost indefinitely. And this is even after ignoring your advice & using peer to peer software, (which are usually the kiss of death) & running all kinds of risky files I shouldn't have gone near.
I think you've come the closest to making a computer invulnerable, it's a great achievement."Matthew C.
"I have spent many dollars downloading programs that promise to eliminate spyware and keep my computer at peak efficiency. This program doe's everything that none of the others have done. It’s a real winner."Joseph H.
"I have been using Spyware Detector and Max Registry Cleaner for many years and have found my computer to be running fast and efficiently. I recently renewed my license for Spyware Detector but forgot to take the offer for a reduced price upgrade for Max Registry Cleaner. I had therefore not been running Max Registry Cleaner for about two months and I noticed my computer running slower and slower. I was very pleased to have a 1 minute text chat with your online helpdesk Bob who happily gave me the Max Registry Cleaner at the discount price. This means that I saved $20 and now my PC is running as fast as ever!"Marek P.
"I recently had a problem with a error "rundll32.exe" missing error. I tried a couple of scan programs that said they would fix problem. Needless to say, they failed to fix. To be fair, Spyware Detector did not find problem on scan. I than contacted Spyware online support. They helped me in the past and thought I had nothing to lose. I was hoping they could direct me to a product. They did better then guide me to a product.They fixed my problem! I am very impressed with Spyware Detector software and the assistance of the online support group. WELL DONE."Jim R.
"I found a recommendation of article by a professional about Spyware Detector while searching for a better anti-virus/anti-spyware product. I was quite impressed by the article as I was also feeling the other similar products only did the partial clean-up. I tried the Spyware Detector and really convinced the reality of the article. Three years have passed since then and I am still sticking to the Spyware Detector because of its excellent performance and the amazing workmanship of the support! If you are serious about keeping your PC from any threat, I highly recommend to get Spyware Detector, the best in the market!!"K. Shima
"I cannot say enough about the service you have provided. My computer appears to like the repairs that were made. Your tech person was super. Thank you for the help MaxSecure. You have made a true believer out of me."Fred F C.
"I have been using Max Secure products -- Max Spyware Detector and Max Registry Cleaner for several years and have been pleased with both services. Today I had a problem that I was unable to fix myself so I clicked on "live support" and was connected to Philip who was able to help me solve my problem very quickly. I was delighted to see that you have added this fine feature. Thank you. Max Secure will continue to be my spyware detector company."Anne R.
"I needed help with a multiple program discount and used your Live Chat service. I was very pleased with the information provided in a timely and friendly manner. I love your software and recommend it to everyone I know. Thanks."James N.
"I have experienced issues with sneaky bugs and malware in the past, and have tried a variety of spyware detection programs. Spyware Detector would pick up several bots and viruses where my two other programs didn't find a thing. I've been a Spyware Detector user ever since. Oh, and I was surprised with the 24/7 live person chat support they offer. I had an issue and we solved it in less than five minutes. Highly recommended program!"Robert L. R.
"The support guy name ‘Bob’ was very helpful in helping me know the missing key on my netbook after I upgraded it to Win 7 from XP. Real excellent help."Robert C.
"Had a problem when I had my PC upgraded and found that my version of Max Secure was unregistered but on your help desk there was a helpful guy called Adam who sorted it all out. Great help and fixed my problem in no time AAA+++ service, all the best to you’s all."Marlene
"I purchased Max Spyware Detector and Max Registry Cleaner last year. I recently had to re-format my machine and now I need to reload these applications, but the old Registration Number was not working. I tried the "How may I help you" link, and right away I got Bill on the other line ready to help me. He verified my profile, and provided me with a new Registration number, which worked.
I really appreciate this type of support; it was fast, very friendly. Now I feel that my PC is secured again. I will definitely recommend this product and support to my friends."Carlitos S.
"I've just used your on-line support system...very impressed, problem quickly resolved without fuss or jargon, good job from 'Bob'! Thanks again."John T.
"Hi I am very satisfied with this product and the online service. It has kept my computer free of spyware for a year that preveiously used to hijack it on a regular basis."Stephen R.
"I am writing to say thank-you to your team for helping me with a problem. I use Max Secure Spyware Detector, as recommended by a friend. I had accidentally downloaded a Trojan and in deleting it, its parting gift was to de-activate my control panel.
I had lived with this annoyance for some months, thinking I would have to have serious work done on my computer to resolve it. I decided to contact the Live Support team. I explained what the problem was and they talked me through what to do. They then said they would get back to me with further instructions.
Less than an hour later, I received an email with concise instructions. I followed them and within moments, my computer had been restored.
Thank you to your team."A. J. Gray
"I just would like to say a big thank you to your live support team Bob, I have had a few problems recently with Spyware Detector & Registry Cleaner and without the fantastic help from your live support team I would have been in trouble!!
Live support is a great help to people like me who do not know a lot about pc problems and "things" associated with that, it is a great comfort to know that there is someone on the other side you can talk to in your "hour of need" and who understand."Cornelia W.
"After installing Windows 7 my Spyware Detector lost it's registration key. I would like to complment your on line support team Bob who were able to recover my data within minutes and solve my problem. This is why i will be buying goods from you again fantastic product and superior support."Peter K.
"My Spyware Detector was mailfunctioning but after some time with your great 24x 7 live support I got it fixed and nice support by phillip."Tobias O.
"Just wanted to say a big Thank You to Phillip on your support desk who helped me with a Registration Number problem on my PC. Spyware Detector in my opinion is superior to any other anti spyware on the market today."Steve S.
"Excellent response from Customer Support. I really like live support."Horace B.
"I encountered a problem with renewing my registration for Spyware Detector. I used your Live Help option and was very appreciative to the help I received! I'm very grateful to Phillip who helped me out this morning. Thank you for such wonderful customer service!!"Dawn C.
"Just had to use your 24/7 help option, may I say thank you to Bob for very helpful easy advice, which solved the problem in seconds."Caroline G.
"I needed to obtain my registration numbers for both Spyware Detector and Registry Cleaner this evening due to replacing my hard drive (I got messages from both software indicating that I wasn't registered). I used your online support both times and the person who helped me was Bob. He was very helpful and I was very surprised at how easy it was to get the software going again by receiving the info immediately instead of going through some major hassle. Spyware Detector is great, and so is your support!"Will G.
"Hello ur anti spyware is the best scanner for my pc!"Davinder S.
"I chatted online with Phillip tonight and explained to him my embarrassing problem of saving all of my important data on my computer (including my registration keys). This became embarrassing when my computer blew up and my data could not be retrieved. Phillip helped find my registration key and my new computer is now up and running and secure. It only took a few minutes and was painless, thanks guys."Lana R.
"I just wanted potential (and existing) customers to know how good the on line problem solving service really is. In seconds I was on line to Phillip who resolved my problem in next to no time. I usually have to hang on to the end of a phone for half an hour at premium rates and get an enormous bill as a bonus. Well Done."Graham C.
"Thank you all at Max PC Secure for your supporting me with your product when my computers go down or I upgrade them. I chat with Bob and I just wanted to let you know he was of good service. Please let him know of my gratitude for his prompt and good service and know that it encourages me to continue purchasing your product & recommending it to my clients, coz I'm a computer technician and custom build, repair & network computers."Bob S.
"Have been a user of Spyware Detector and Registry Cleaner for 3 yrs now and very satisfied with both products. I have tried other products without the same results. Online support is quick and easy the few times it was needed."Tom M.
"I'd like to thank Max Secure support for providing outstanding assistance in correcting a registration issue which had denied me service from my Spyware Detector software for almost three weeks. Thanks very much Max Secure! I really appreciate the chat site as a method of providing support. It's great to almost speak to a real person."Dave L.
"Thank you very much for your help and support. I am so grateful for all the help I get from Spyware Detector. I know I can get maximum support from you any time of day. Once again a big thank you to the whole of Max Secure Team."Naima B.
"Hi all at Spyware Detector, I just want to thank Adam on the live 24/7 help line. He sorted my registration problem out just fine and what a great way to make contact and get information. No waiting and wandering if you will get and email reply just straight forward one to one chat and you can do things he tells you while you are chatting and then tell him if it worked or not. Great service Cheers!"Tom S H.
"Thank you very very much. I was so worried about a lot of things. Your company has simply shown quite cleary what customer service is all about. Everything is back to normal. I will ensure that the registration key is kept on a piece of paper and secured."Murray
"I have used Spyware Detector for a year now. I absolutely love it. It's easy to use and has eliminated spyware that larger, more well known programs have not been able handle. In addition, the support staff are wonderful (and I am one who will try the patience of the technical support in a number of ways, through no fault of the product). They have always answered my needs promply and courteously. I would and do recommend Spyware Detector to everyone."La Juana W.
"Thank you very much for your prompt response, that was very efficient! I have now successfully downloaded and running the programme."Bill D.
"I want you to know how pleased I am with the support I received from Phillip, on our live chat a few minutes ago – he was great!! Somehow, way back when, I had mistakenly paid for “Spyware Detector” twice and got two registry keys – but had never gotten my Spyware Detector to work. I kept getting pop-ups telling me to order. Well I was not only tired of the pop-ups, but I wanted to get it working once and for all. So I thought I would try the “live chat” option and in no time Phillip took care of my problem.
I’m so happy to finally have my program working, and very thankful for the help received from Phillip."Cynthia G.
"Thank you for a quick response to rectifying my registration difficulties for Spyware Detector and Max Registry Cleaner your 24/7 chat people phillip were very helpful at rectifying my problem, first class customer care, my suscription is due again 19th Dec 2009 and I will definately renew again thanks a lot maxsecure well done."Peter M.
"I just "chatted" with your technician Bob on the 24x7 live support website just now and he was very quick to help me. He was knowledgeable and very competent. He answered my problem quickly and everything is well again! Thank you so much for offering this service to us and having very knowledgeable and competent technicians to help us - it makes our lives so much easier when we have a problem! Your software and service is excellent! (a 10! on a scale from 1 to 10!)."Elizabeth M.
"We recently discovered a virus embedded on our pc. We contacted maxsecure who connected to our computer remotely via logmein to rid us of the infection. Just like to say how impressed we were and pass on our thanks. Spyware Detector is worth its weight in gold and we would not be without it."Paul G.
"The staff at Max Secure Spyware Detector has spent a lot of time and effort in fixing my computer problem. I have been greatly impressed by their tenacity, their dedication, and their courtesy. This experience has given me great confidence in continuing with Spyware Detector."Toby G.
"Just wanted to thank you all at Max Secure for fixing my recent problem with a NEW infection that as far as I can tell is all over the world going by the forums I have read. But thanks to you people my PC is back to normal again. I always try and get other folks to use your services as they are superior to Norton’s and any others."Tony C.
"Hello I recently upgraded to Win7 and for some reason it must have impacted on my registration for Max Registry Cleaner and Max Spyware Detector. I contacted Max Secure on their chat-line with virtually instantly and was up and running in a few minutes. Great Service great products."John B.
"Just thought I would let you people know that I am very satisfied customer with your product, when I see the computer icon in my tray at the bottom of my screen I know I am protected and sure enough up pops the messeage telling me I have been attacked and Max Secure has stopped the intruder. Many thanks again you Guys keep up the good work."Michael N.
"Hi, purchased Spyware Detector last week and must say it is the best Anti Spyware program ever and I have tried most over the years. Today had a small problem after installing a new OS and used your online support and was sorted within 5 Min. Very impressive!"Barry L.
"Hi, I appreciate all the help you have provided in solving the worms issue on my PC. I understand the complexity of the problem and the time you have taken to completely eradicate the problem. I find it hard to imagine any other software support provider applying similar strategies in achieving such results as you. I am extremely grateful for your help and support. You have got me as a customer for life. Keep up the fantastic work and many many thanks!"Omar A.
"Last night I was freaking out as some strange bogus spyware program was trying to install itself on my computer. I chatted up the live support function on Max Secures website and within minutes they helped me resolve the problem. This was late on a Saturday night. Thanks."Steve F.
"I would like to say how very happy I am with both your products and your service. I have used your products for a few years now and I am very happy with them I have had occasion to reformat my computer and have had to get in touch with you by e mail or live chat, and on all occasions you have never failed me."Anthony C.
"Hello, my name is Naima and I have been using Spyware Detector and Max Registry Cleaner for about three years now. I have always been very happy with the products, and the customer support team is very helpful too. Today I used the live chat and an advisor called Phillip helped me with my query. I am very happy with the support I received and my issue was sorted within minutes. Thank you for your fantastic services."Naima B.
"I'm very happy with Spyware Detector 2010. I've tried many other programs. Your's consistently comes thru...!!! Thanks!"Wayne B.
"Thank you so much for rapid and prompt response...You folks are great and again thank you so much...I really like your program and have recommended it to several friends."Jerry L C.
"This e-mail is to express my appreciation and gratitude for the extraordinary customer service I just got. I thought I was in trouble but a friendly and easy going customer service representative helped me to solve my problem in no time!"Hjalmar D.
"Please send my congratulations to your team; spyware detector is the best by a country mile, keep up the fantastic work."Kerry L.
"I love this program. Thanks help my computer to be fast again."Mike K.
"I am writing to advise you of how impressed I am at the service that I have received from yourselves.
I have purchased Max Spyware Detector and Max Registry Cleaner and would like to express how pleased I am with both products. They were very simple to download and have made such a difference to the speed of my computer and I was amazed at how quickly the products run and can be schedules to run whatever day/s and time/s you want. I have told many of my friends about the products and I will certainly be renewing my yearly membership when it runs out.
I would also like to take the time to advise you of the wonderful service I got from Adam on your Live Support line last night at around 19.00 - within seconds of my message he had advised me of what to do and the problem was fixed immediately. I have to say it was unlikely to be a problem with your software rather my ineptitude that was at fault but what a joy to find a company that produces fantastic goods, as described and the Support lives up to the reviews.
You deserve the awards that you have been given and hope that your company goes from strength to strength."Emma S.
"I've been using Max Spyware Detector for a few years now and I must report that I am extremely impressed with the program. Before I installed it I was unsure of files I even downloaded from friends, but now, if I feel that I need extra piece of mind I 'do' a scan on a particular file[s] and know that I'm safe. Thanks."Bob E.
"Thank you for such a great product and for all the great support you give via the FAQ page and on live chat."Betty R.
"Thanks for a really great product. I have used many spyware removal tools and I have to say that yours is tops. I used it to remove the "Spyware Guard 2009" POS after trying for 6 hours to remove it manually. That particular malware had disabled Spybot, generated its own "Windows Security" menu and was not detected or removed by Norton’s AV (run in Safe Mode etc.) Or Windows Defender. Thanks for making my customers and me very happy."Bob W.
"Just to say a big thank-you to Phillip in your Support team. I used the Live Chat system, explained the problem, and he sorted it right away. So a big WELL DONE is deserved here. Thanks again, and I'll certainly tell my friends about this."Bob J.
"I just want to say a big THANK YOU to Pete and Bill, whom helped me get my security up and running again. I cannot praise this service enough (the live chat help link.) The service is excellent, fantastic, and brilliant. It is such a great help, especially to people such as myself who by no means is an expert on my computer. Once again thank you and keep up this great service."Carolyn C.
"Thanks for the quick response from Bob to my question and concern that my Spyware Detector was not running. He led me through a process to quickly resolve my issue and my concerns. Thanks again."Bill B.
"Just used your service great job! Bob was fantastic!"Ian M.
"Just want to let you know how much I appreciate the Live Support you offer. It is quick and very helpful. I will definitely keep using your products and recommend them highly. Excellent service! Thank you!"Heather B.
"I had a problem with Spyware Detector 2009 in that it would not start up, but just printed that it was already running. Bob immediately helped me fix the problem. Thanks!"Dale H.
"I had a problem getting an update this morning for my Spyware Detector software. I went to your chat room and immediately hooked up with Bob. I am somewhat a novice on pc but Bob had the time, knowledge and patience to help me uninstall my old software and re-load the current version of my Windows software. While I have had Spyware Detector software for years and have always been extremely satisfied with your product, I can now add customer service as not only reliable but fast. I have always recommended to friends that you have a great product, but customer service is always Number One. Thanks again to Bob for a job well done."Gary L H.
"I have just finished a live chat with PHILLIP about the purchase of Spyware Detector and Max Registry Cleaner. He was very helpful and informative. Your products and customer service are great. I will continue to use your products, as they have helped me so much with Spyware and viruses. Thank you."Jody B.
"I am so proud of you guys that I recommend this product to all- All my friends. It has saved me tons of work, completely reliable for catching spyware and viruses, most affected in retrieving bad data ASAP. Thank you."Larry J.
"I have carried out the procedure as per your advice and all is now well and the "options" Icon now operates correctly. Again as always I appreciate your considerable efforts and also your patience with a client who sometimes struggles with computer matters. I will now go ahead and renew my Max Registry Cleaner subscription and will shortly thereafter be renewing my Spyware Detector subscription also. Thanks again and my kind regards."John G.
"I was assisted through the 24/7 chat service online by a customer service representative with the name Phillip. I was greatly impressed with the service that I received and just wanted to send a big Thank You to you and your team. Customer service is very important to me and Phillip nailed it."Walter H.
"I purchased and used Max Secure Software on my home computer. It was very useful and helped keep my system in top operating condition. I also used the 24x7 live chat support and Phillip was very helpful and resolved my issue in less than 5 minutes.....great service!"Gary P.
"I recently had a problem opening Spyware Detector after successfully running it for two years and kept my Computer clean. I was extremely happy when Phillip was able to give me simple instructions on line as to how to solve the problem. All fixed within minutes, thank you. I recommend Spyware Detector to all Computer users."Mike W.i
"I was very pleased to get help at 6:30 am via a chat line. My problem with spyware detector was solved."Joan S.
"I have never had a program that works as well as Spyware Detector, and will never let my subscription expire. The tech team is great to help when needed. They are kind, patient and very intelligent."Jody B.
"I had a problem with my Max Secure Spyware Detector, so I used the 24 hour online help line. I "spoke" with Bob. He was very helpful and patient. He helped me get my spyware up and running again. He knew just what to do! I am very pleased with this service. I have been a customer of Max Secure Spyware Detector for 3 years now and this is the first time I have had to use this service."Tracey G.
"Just wanted to drop you guys a note to say "Thank you". When I ran into an issue with my Max Secure coverage that was over my head I logged on to your "24/7 live support chat" service at about 2:45 am. I was pleasantly surprised to find your employee, "Bill" on line with me immediately. With his help coming in a clear and understandable manner, I was able to solve my problem in short order.
Thanx again for supporting your very fine product in such a professional and easily accessible manner!"Judy L.
"Very impressed! 24/7 support is really amazing! I was fixed in 10 minutes! Thanks again."Geoffrey S.
"I have used Spyware Detector on all of my PCs for over 4 years. This latest version is the best yet especially the graphs that show the number and type of spyware found. I really appreciate the support team for the help that they recently provided to me. I had a laptop that was my secondary PC die on me. They were able to get a problem on my primary PC resolved and they helped me get Spyware Detector reloaded on the laptop that I bought to replace the one that died. The support has been A1. Thanks."Danny G.
"Damn! Your software is good. Just like having a robot in my computer as a spy that shoots anything or anyone that is a danger to me. Thanks!"Patrique S.
"I contacted the 24x7 Live support for a question related to discounts. I received the response immediately. I am very satisfied with the quickness and the accuracy of the response. Thanks!"Gia H.
"I have had a chat with Bill today on live chat; just want to say many thanks for this very good service, all questions well answered."Ian M.
"I had some questions about placing an order and tried your chat line to resolve the issue. The help they provided was first class."Charlie S.
"Hello just wanted to say thanks for the help on the chat window and I am very glad this site has it on there. I was able to have my problem taken care of very fast."Randall
"This morning I was being attacked by the "WinAntivirusPro" bug. I could not access any of my programs and it was highly frustrating. I contacted the Max Secure Spyware Detector Chat line and texted with Adam. He told me exactly what to do and my computer is back to its good old self again. Thanks so much for the great service and I'm very glad I have this software!"Myra L.
"I spoke to Bob and expressed my desire to reactivate a purchase I've already made of Max Registry Cleaner, and the instructions I received were on the money, precise and non-confusing. I am well pleased and my product is up and running. If only all support sessions could work this smoothly we'd be very happy customers indeed."Darryl
"I write to say I received great help from Adam to enable me to re-register when I thought that I had lost my registration details."Nigel K.
"You have just sorted my problem with Spyware Detector software, via the chat service. Any time I use this service it is answered within seconds from a clearly visible link on home page, most reassuring to have professional and patient help immediately. Adam especially is so fast in giving the required corrective instructions and waits whilst a needed reboot takes place to be there again when back online.
But his high quality of work is well matched by the actual software. It has made an unbelievable difference to the performance of my pc. Although being very careful with pc downloads, defrags etc etc .......the beast still would slow down lots before the days of your excellent spyware and Registry cleaner software.
There is lots of free similar software, but absolutely none does a good job, let alone a consistently reliable one like yours does. My pc isn’t a fancy fast one, but it is needed for work every day. And never lets me down since your software has been installed.
I have persuaded several pals to keep their machines going as smoothly as mine and get the same as me. When they have done........they all admit big improvements. Top class software and matching service. Well done."Wendy
"Just to say thanks for your online support, resolved my problem with no hassle, excellent service, good to know some companies still give good online support, Thanks again."Brian C.
"I love Max PC Secure products, and the online support chat is very quick. I can download the products in seconds, and have no trouble re-using them on my other PC's. I am an advanced computer technician with a Masters in IT Systems, so I have no trouble building computers or installing Windows, but can't stand the all-day hassle of backing everything up and re-installing it when my computer gets infected with a new virus. Today I had a virus that wouldn't let me use my Internet Explorer browser, and my Norton Anti-virus software didn't catch it. I used my Mozilla Firefox browser to contact the Max PC online chat representative, who helped me re-register my Max PC software (I had an old registration key). The Max PC Secure Registry Cleaner backed up my registry, found the bad virus signature and removed it, and the Max PC Spyware Detector deleted the threat from my computer. The entire ordeal took less than 10 minutes! Thank you Max PC!"Scott L. H.
"I am pleased to report that the live scan and delete by your operative seems to have worked well. Thanks. I’d be pleased to recommend your service."Peter H.
"I just wanted to say Thank You for the help that your live chat provided. Bob was very fast and very helpful in getting me the info I needed. Hats off to a company and it's employees who really do provide true customer service and support. Thank You again."Ray F.
"Thank you! I have followed your steps and all seemed to work. Thank you for your help and prompt response to my difficulties. What an excellent service you offer."Leif G.
"Thank you for your communication. Today I have scanned my computer twice and quarantined 2 Trojans and one adware virus. Spyware Detector did not say I should restart my computer to quarantine the remaining 1 virus, However I restarted and did a full scan again. Luckily the computer was free of all viruses. So hopefully the problem is solved. If it comes back in the next 3/4 days I shall call on your help. In the meantime thanks for your support. Excellent service!!"N Nayyar
"I had a problem registering my product; used Live Chat; talked with Adam. He was very helpful and resolved all my concerns. Great Job! Thanks!"Gary H.
"Thank you very much for your excellent customer service and support. I was first impressed by the option of contacting a "live person" with your 24x7 support. I thought it was a great idea to provide that service as soon as I attempted to delete your software and was directly forwarded to your website and support desk.
Then, I was equally impressed to not only have a quick response to my problem but also to have regular email updates so that I knew I did not fall off of your radar. Last, I was again impressed by the timeliness of the patch that was sent to me. Within a 48 hour period I not only had an answer to my problem but was sent a patch to correct the problem.
My computer ran extremely slowly after the patch, however, as soon as I did some disk cleanup on my system and a defrag, my system was up and running again just as before my problem.
Thank you very much - I'm more than a satisfied customer and will be happy to recommend your software and, even more so, your company's support system."Ashley D.
"Just wanted to let you know how much I appreciate your customer-friendly service. The re-installation went fine, and I'm feeling much safer now. Thank you so much for your quick response, but more importantly, being so reachable. Your company is the best."Cheryl S.
"You Guys Have The Best Anti-Virus, Anti- Adware, Anti Spyware, I've Ever Seen. And You Have Great Support Too."Mark L.
"This product is a life saver. I was just about ready to trash my PC. I have used some other spyware products before, but this is the most effective one I have found. My pc is running much faster. I highly recommend it."Daniel L.
"I just purchased Spyware Detector and ran it. I am very impressed with how good it was. On the first scan it picked up a lot of very bad Trojans, worms, backdoor poisons that other companies had missed. Thank you!!"Marjorie L.
"I just want to say as a Savvy computer user (30 yrs) I have tested a lot of spyware software and yours is one of the" BEST" with its speed and features others don't have, I will recommend it to all the people I know. Keep up the good work of Excellence!!!"Peter D.
"I must say I am impressed, most customer support is not as dedicated as your team. I was not able to get my program running and your support representative walked me through hours of technical support. Eventually, he was able to solve the problem and now everything is fine. Big round of applause for your support team."Frederick M.
"Extremely pleased with program. Have recommended it to family and friends. Keep up the good work and, thank you!"Francis Q.
"You guys are great. I did what you suggested and it solved the problem immediately. Your response was so fast I couldn't believe it. I thought I had that worm that was on CNN but your fix worked terrific."Charles D.
"That last update found that nasty Trojan that has plagued me for weeks. Thank you so much. I have to say this program is a delight to work with. It's so simple and straight forward. Yet, so much more effective than any of the other programs I have had previously. Add to this the very personal and quick customer service leads me to say, I think this is the beginning of a long friendship. Thanks again to Max Secure Staff & Tech Support Team. Great job, folks."John B.
"I bought this software as I suspected that I had both a Trojan virus and spyware/malware. Just as I thought your software found it and located the sources of all of it. Ever since then my PC runs far better and I have a greater peace of mind. Thank you!"Philip D. B.
"Many thanks! Your latest update appears to have solved the problem! Although it did not detect anything in the scan (except some low threat cookies), the PC restarted at full speed and the backdoor did not appear upon start-up.
I have cleaned out the pc before (when I had several problems which SD initially detected) and re-installed windows, however that backdoor found me again somehow. I hope it won't happen again and if it does I am guessing you guys will probably want to know about the threat, but hopefully this won't happen again.
Many thanks again - it is much appreciated! I don't know what you did in your latest update but it worked! Keep up the good work. I have already recommended your product to everyone I know."Andrew N.
"I now do not have any problems with my computer since my purchase of Spyware Detector. It was a gamble to go with Spyware Detector, but I was willing to try anything after almost two months of a recurring pop-up that I could not make go away. I bought Spyware Detector and it was the best thing that has happened to me in a long time. My pop-up went away. Yes, you got it and my computer is now faster then ever. I just wanted to say thank you for your help."Ron N.
"Thank you. Your Program saved my computer and my sanity. My computer caught a very terrible 360 anti-virus (Virus). I thought my computer would never recover from the malicious take over. Your product did the trick and I am very thankful!"Debbie F.
"First, I would like to say thank you for offering such a superb product. I have webroot spysweeper installed on my computer and I run a sweep once a week. It never finds any spyware. When strange things were starting to show up on my computer, I started to get suspicious. While looking through services and applications on my computer I noticed one that said "ErrorSmart.exe" and after that it said "hasn’t been run yet". When I tried to run it, it directed me to their web site. When I ran the free scan it found 474 problems and for just $19.95 it would fix all of them. I purchased the product and fixed the 474 problems. Unfortunately, nothing changed to improve performance. For the next 7 hours I did some extensive research on spyware.
On comparison sites, your product ranked first every time. I purchased Spyware Detector and not a moment too soon. After running the scan I was shocked to see 111 problems with most of them being "Fake Anti Spyware". Guess which one…yep, ErrorSmart. I’ve requested a refund and uninstalled the program. After running Spyware Detector, I immediately noticed an improvement in performance. It’s almost unbelievable how much of an improvement I’m experiencing now. I will continue to renew my subscription/licenses as long as I own a computer. Thank you for your time and once again thanks for building an excellent product."Rick G B.
"I am so grateful for your wonderful products. I know that I can be assured that if there is any kind of threat to my system Spyware Detector will eliminate it. I have an automatic scan scheduled daily and for those immediate threats I am notified so that I may take action. This product has far surpassed any other product that I have used and I will recommend it to all of my associates without reservation. Thank you again."Jacqueline M. T.
"You folks are great! Your timely advice quickly solved my problem.
I bought my first pc in 1980, a Canadian model with 64 KB (not MB) of RAM, and also have used the internet since it became available. You have the best and fastest customer service that I have ever experienced on-line in all those years. Your responses to my questions have been immediate and have resolved the problems on the first attempt. Even a nasty bit of malware which was on my computer when I first purchased your Spyware Detector program was immediately added to your data base and was soon eliminated from my pc.
I certainly feel much more secure in my internet travels now, knowing that I am far less likely to download something that will corrupt my system.
Thanks, again."Ralph T.
"Thank you for the great -- prompt service. This is a breath of fresh air for our industry. I just wish that everyone would be just as caring for their customers as you are.
Again, thanks and have a merry Christmas and a happy -- profitable new year."Don A.
"I wanted to tell you how much I like the new look of Spyware Detector!!"Kate
"I am writing to personally thank you for both your outstanding product and your unbelievable technical support. This morning, I began having problems with Live Update. I couldn't get the patch to download without an error message. Within AN HOUR, I had a personal response from your team telling me to uninstall Spyware Detector, and then gave me a no-hassle link for reloading the latest version. No re-registering, no run-around, just a perfect solution to my problem. Everything works perfectly now. This is why I have recommended your software to at least 5 other people, all of whom have purchased your product. Thanks again!!"Bruce B.
"Hello to all. May I offer my very sincere CONGRATULATIONS. Out of 6 Antispyware programs, MAX SD was the only one to find to Trojan.Bancos on my PC. I successfully deleted these. I am now a faithful supporter of Max Secure. Again, congratulations to all. Thanks for your welcome help."Aidan H.
"Hello, I just wanted to thank you for making such a complete product! I bought the Max Spyware remover program and it basically saved my work PC from a nasty dialer that kept activating my Symantec AV (surprised it couldn't take care of it, and dissipated) Anyway, after I completed a full system scan with you program it found and removed the nasty that was so annoying! Took awhile but at least it found and destroyed several trogons and info-stealers that Symantec couldn't and didn't find and remove. I have never liked Norton AV but thought Symantec was a little better but I guess I was wrong, whish I could uninstall it but do not have that privilege. Max Secure spyware is #1. Again thanks for such a great product!"Luke C
"First of all may I say Thank You for your incredibly fast response. I realize what I was doing wrong with the exclude feature now...I had previously set my options to automatically quarantine then remove anything suspicious... Thanks once again, tremendous products and 1st Class Support."Ian H.
"The Company CEO, Max Secure Spyware Detector, I was plagued with a curse that came in the form of antivirus 2008 XP that nearly prevented the use of my laptop. Your customer service is something to be proud of! With the prompt response that your highly competent engineers displayed tells me that your organization is worthy of the highest acclaim. You can be proud to have them in customer service! Bless you."George J P.
"I've tried several of the "so called leading" malware, adware and spyware programs. Spyware Detector eliminated far more than the rest and I highly recommend this program to any and all. Let me just add, your support team is a "class act" and top of the line. Thank you so much for everything."Roy B.
"I want to take the time to thank your team for all your help and support you have provided in the very short time since we bought your software. For anyone thinking of whether to purchase spyware detector I would whole heartedly recommend that you do so, you will not be disappointed with either the software or the after care service. This team really know their stuff.
I was at my witts end with pop ups and thought I would have to take my pc in and have it wiped as I have had to do in the past. I downloaded the free version of spywaredetector which found no less than 864 files involved, it cleaned the lot and no more pop ups. I was already using Eset smart Security which is the best antivirus I have found, and was using xsoft spy by paretologic and also lavasoft adaware se. None of these were detecting the problem let alone trying to remove it.
A week or so after I had bought spyware detector my partner bought a laptop and before he had an opportunity to put all the antivirus and spyware detector in place he had got something on his machine that was popping things up all over. I downloaded spyware detector for him but it unfortunately was unable to get rid of this trojan zlob thing.
Maxpcsecure Tech Support accessed his pc remotely and with pop ups coming up all over the place I watched in amazement as they systematically went into different files etc and got rid of this nasty.
We also had a problem sending the log reports due to our ISP smtp, once again these guys accessed my pc and used it to test out new modules, they have now developed a new module that will soon be on general release.
These guys are the tops. No expensive 0900 numbers to dial, speak to them via an online chat to resolve your issue or email them they respond very rapidly and you are not left waiting days for an answer, and this software is very reasonably priced, I dread to think what I would have paid to take my pc in to be cleaned, and would possibly lost all of my data as well.
Good work maxpcsecure team, you ARE the BEST.
Many thanks once again for all your help."Brenda B.
"HI I purchased Spyware Cleaner and Registry Cleaner last week. I have had several months of crippling pop ups, spyware, etc, which made using my PC a misery. I read your reviews and decided to buy. IT'S PROBABLY THE BEST THING I'VE DONE THIS YEAR! I downloaded the software, ran it and ALL the various problems disappeared IMMEDIATELY. I left it a week to see what would happen and can report that everything is still fine. I would recommend this product to anyone with similar problems and will definitely renew next year - remember to send me a reminder."Howard C.
"Just wanted to let you know how happy I am with this product. I have spent a lot of money on other programs. This is the one that cleaned up my computer and prevented a crash. (It’s happened before). I was getting bombarded! Now I have peace and quite while I am online. I am so appreciative that I came across it!"Dawn
"Just wanted to say thanks for the great product. I have been plagued for a year with a persistent adware problem that all of my other scanners have missed or failed to recognize and treat. Tried your product and within minutes the problem was solved."Mike L.
"I recently bought a copy of your Spyware Detector for my home computer and it made such a difference that I decided to get another copy for my laptop. The speed of both computers is greatly improved and has saved me from thinking I needed to go buy a new computer."Kyle B.
"Hello, I wanted to say thanks for the time you guys spent on getting that CORE virus off my computer. Thanks again, I am highly recommending your software to friends and family because of the extra effort I know you went to."Andy J.
"I have been very impressed with the software, now I am very impressed with your customer service. Many thanks."Scott B.
"Kudos to all of you. I have owned a computer since the 4.77 MHz days and I always used a spyware program when available. Your spy ware detector is uncompromising, unparalleled, and is second to none. Thank you. It was money well spent."Tony S.
"Thanks for a speedy response. Your customer service is excellent."Simon F.
"I should tell you that last year I ran Max Secure's "Spyware Detector" along with 2 of the most popular spyware detecting programs side by side, scanning each of them as 1st, 2nd and 3rd in rotating order. When I ran either of the 2 others before the Max's software, they often left some significant spyware. Conclusion, I signed up for a 2nd year of "Spyware Detector," and don't even bother with the others. Grade AA."Paul G.
"No other spyware or adware program I had tried was able to rid my computer of annoying pop-ups and reverse its sluggish performance. It got so bad that I was considering replacing my hard drive. But Spyware Detector did it all, and with unbelievable speed. My computer is now working like it did when I first purchased it. Thank you for an amazing and wonderful product."Dr.Sanford K.
"Your product cleared VirusBurst Trojan from my system. Thank you! Thank you! Thank you!"Jeff M.
"Hey there, I recently purchased your software after hearing it was the absolute best removal tool, especially for being such a young company. I must say I am impressed and definitely satisfied with the program. It has successfully removed one serious worm and lots of trackers from my system."Christopher H.
"Awesome results---I didn't remember how much faster my computer used to run! Thanks for a great product! And so easy to use!"Kenneth W.
"I just purchased your product and I would like to say THANK YOU! My computer has been infected for three days and I was really upset about it. I saw your product as being the best to clean up spyware and I gave it a try. Spyware Detector is AWESOME it cleaned up my computer in 5 minutes you have made my day! Thank You! Thank You! Thank You!"Sonya P.
"Hello - Thank you very much for the most helpful information. As you might have already guessed, I am still a novice on the computer at this point, but I am learning. One thing I can figure out is when someone is trying to help me and your team certainly has been doing that. I appreciate it and as soon as my (mail problem) comes up again, I will send you the log of the occurrences. Max Secure appears to be way out in front of many, many, other products of its kind. I will stay with Max Secure. It works and the support team is fantastic. Thanks."William S. H.
"This is not a complaint rather compliment. I wanted to just take a few minutes to thank you for your product. I somehow received a bad virus through ActiveX and my computer has been doing weird and annoying things. I spent all night and a better part of this morning trying to correct the problems myself. I am not all that computer savvy and found myself fixing nothing and creating more problems. After spending hours fiddling with my laptop I figured that I might need to add a spyware to my system to fix the problem. I already have McAfee running but I needed something that would fix the pop up problems I was having as McAfee was not helping me any. I reviewed your product online (in between popup) purchased and installed it. Within minutes my computer was fixed. Thank you! Thank you! Thank you!!!! I was envisioning the money I was going to have to spend to send off my computer to have someone fix it for me. Wow, Your instructions were very informative, fast and easy. A very satisfied customer You have my permission using my testimony for marketing purposes!"Jenna K.
"I have installed Spyware Detector and I am amazed how many Trojans and spyware found and deleted. My system has recovered, many thanks. I will pass the positive comment with regard to your product to my many friends."Trevor S.
"Well I bought your product(s), both Max Spyware Detector and Registry Cleaner. All I can say is, "amazing." I've been running antispyware for years, but my product failed me when it came to removal, and as I discovered with your product, detecting (a false sense of security is no security at all)... Anyway, having checked out false boasts of superiority by a number of lesser products - Xostware, Ad-Aware and others - I am very pleased to report success with yours. The proof? My computer is stable and faster. Much much faster. Thanks."Mark M.
"This spyware detector is so good that I installed it on my laptop. It caught over 700 bugs on my desktop that two other spy and adware programs missed. I had to install it and use it to clean my laptop and that is why I bought another. I was hoping it would work on my laptop with my name and address but it wouldn't so I bought the other copy. I have been plagued by a program that diverted my home page to ...isecurity.com I think it was and I couldn't get rid of it with scans from the internet plus other programs I have purchased. Imagine my shock when your software found all these infections! I then tried your registry program with the same pleasing results. Congratulations on a most excellent suite of programs!"Mike A.
"Thank you very much. To be honest, this is the first time in my life I am buying through the Internet. I like it. I like how you respond your customers. I like that on the top of small money you are helping a lot. Thanks again. I do understand the directions to go and I will try right NOW!!! All the best."Victor
"This is an unsolicited endorsement of what I consider the best anti-spyware system that I have ever used. I have tried many and have even beta tested some and yours is by far the most complete and fastest scan engine that I have encountered. Keep up the excellent work."Ira P.
"I just had to drop a line to tell you that purchasing Max Spyware Detector was/IS one the BEST investment's I've made regarding my PC.... On the first scan, your product located 132 problems that Zona Alarm PRO and AdAware SE never caught! THANK YOU!"Noreen J.
"I really like your software. I had been using AdAware and there is no comparison and I have informed some of my friends so you will be getting more customers."Robert P. R.
"I must say that I'm very impressed with your product. I accidentally downloaded an "installer" that tried to make me buy another anti-virus program to make it go away. Your product was the only program that easily got rid of it. Max Secure spyware is worth every penny I paid for it."Mark S.
"I went broadband on Wednesday. By Friday my computer was running very sluggish. I ran Spybot Search and Destroy. It zapped quite a few of them. One item slowing down my browser loading was my Earthlink tool bar add on. I removed it and I got my browser loading speed back. I ran Avast Home Edition 4.7 and it found a few viruses. I put in Google, "Free Online Spyware Scan" and selected you guys to do a scan. When the scan finished Spyware Detector found 63 items not found by the other competitors including the free Ad AdAware SE. Afterwards, I went to Panda's free online Active Scan and found 4 entries of so called spyware with a very low threat level that I didn't bother to remove after running Spyware Detector. Only you guys found the SC Keyloggers and two or three of the Trojans. I purchased your product on the spot and got rid of every one of them PLUS got my registry problems solved. My computer is running like a new machine again. Your product is among the very best I have used and will recommend it when asked. Thanks for making such a great product and having the online scan. Keep up the good work!"Murel P.
"Dear Team, Thank you for your help with this horrible 'spyware quake'. I have downloaded the update and I think it is all cleared now (the bogus 'your system is infected' message is now gone and so has the icon in the system tray. What a relief!! Thanks!"Jeff B.
"We have been using the free spyware programs and decided to try yours to see what we were missing. Spyware Detector found and fixed 300 threats. It is like we got a new CPU. Thanks!!!"Brian P.
"I would like to thank you for the very best Spyware Detection and Removal tool PLUS all the other things it can do like fix LSP for my PC. MAX Secure is #1 World-Wide And Always #1 On My PC, KUDOS MAX SECURE, You guys are the best!!!"Stan P.
"My system was infected with a Spybot worm that Norton could not remove. Professional services in my area wanted up to $200 to clean my system. Before I invested that much, I tried a number of online products. Then I found Spyware Detector. My system is clean for the first time in months. You have a great product and a loyal customer! Thank you so much!"Peter
"I have worked in the IT Industry over 15 years so I know what I'm doing on the web. I thought I was protected running some computers anti-spyware products but one day something just didn't seem right on my system. I ran Spyware Sweeper, Counter Spy, and a few others and they found nothing. I ran your software and it found 24 "bad guys" some, I had never even heard of. I whipped out my credit card and purchased your product immediately! I have since recommended your product to anyone who will listen to me and my thousands of readers over on winxpcentral.com. I was so impressed I made your software my number one recommended anti-spyware program choice - http://www.winxpcentral.com/basics/secure1.php. You folks simply rock!"David D.
"Thank you for your assistance. Your software is wonderful. I forgot how wonderful until I changed my hard drive and it didn't recognize the registration. My PC slowed down within a day and started getting adware popup. I'm running an anti-virus with firewall and I tried scanning with another spyware software. It didn't fix it. I ran yours software and it found 23 files the other software missed. I am now running up to speed with no pop-ups. Plus your software keeps it running well. I see you tech support is excellent as well. Very good response. Thank you again for your help."Chris
"We have three registered versions of your software for our LAN PCs. Your latest iteration is very good. Please keep up the great work. This is war! Don’t change or lose that razor edge efficiency! Thanks Very respectfully."Jivajiva
"Your product, Max Spyware Detector, is the best internet security system I have ever used. You guys do what you promise, you deliver current, updated, spyware protection, that is second to none. No one else can touch you. Even Microsoft can't hope to do what you do. I know, I tried their spyware detector first, and found it sadly wanting. It is like you say in your ad, "One Stop Security, Total Peace of Mind". I have had your product now for several months, and during that time, it has kept my computer working well, in spite of kids cruising the net to strange places, (and my wife too), even me. I always know SD will take out the garbage when I turn the computer on. Good job, keep up the good work. I recommend SD to everyone, everywhere I go. Thanks guys."Michael
"Max Secure Rocks! Your Spyware Detector software destroyed a particularly nasty hijacker program that took over my browser and continuously posted bogus security alerts and pop-ups. I tried several other programs and investigated very complex ways of eliminating the problem, but all I had to do was run your software while my computer was in "safe-mode" and the problem was solved! I feel much safer now with your software on my computer! Thank you."Matthew W.
"I am so glad I found the product!!! It is so amazing how much faster my PC runs. I was using Microsoft Beta and it show that my PC was clean but it was so wrong. After running Spyware Detector it found 86 threats. I will tell all my friends of your product."James A.
"Just wanted to let you guys know that you have a wonderful product. My computer runs so much faster now, hardly any pop ups, no warnings of spyware at all on my comp. Thank GOD for Spyware Detector."Vickie B.
"Downloaded new software & must say it cleaned my computer better than expected and congratulation to your company & employees."Brendan L.
"I had purchased Norton Antivirus, Adware Alert, XoftSpy, Microsoft AntiSpyware (Free Beta Version) and lastly your product - which was the only one I would have needed - since Max Spyware Detector was the only program to detect and remove WinFixer. Thanks."Tom
"Thank you for an exceptional product. I was plagued with popup and adware. I had tried many programs including AdAware, Spybot, Adsgone, and Norton, among others. Your software found over 40 threats that were not detected by any other program. Thanks to you, I am now popup, adware, and spyware free. My hat is off to your team!!"Dan P.
"I’m one very happy and impressed PC user. Been using a PC for years. I have spent more the 2 months trying and buying spyware removal software. I only wish I would have found Spyware Detector first. I was being plagued by the most popup I’ve ever seen in my life. Plus it took forever to boot up my system I tried everything I could think of to recover my system and I mean everything. I installed and purchased Spyware Detector ran the scan and found 99 infections some very bad. Clicked quarantine and it said to reboot. After I rebooted still had some pretty bad Spyware. I then booted up in safe Mode and ran it again. (By the way I tried this trick with other compactors Software as well and it did not work) To my total amazement your software repaired everyone one of the infections. Thanks so much! I’ll be passing this info on to all my PC friends."Larry M.
"This isn't probably the comments you are used to, but I want to complement your software. I installed Spyware Detector a month ago (Oct.) and it immediately found spyware that my previously installed 'Norton Spyware' hadn't. The computer immediately began to run faster. Then, recently, I reconfigured my PC for other reasons, and was worried I would lose your program. However, after looking at the confirmation e-mail you had sent me, I was able to easily re-install the software. I will continue to keep Norton Anti-Virus, but will definitely keep 'Spyware Detector' for spyware and hijacking problems. Keep up the good work. Thank you."Thomas B.
"I have purchased 6 other spyware removers all saying they are the best? Well your program found what Noadware, Spyxoff,spyferret and 3 others did not find. I expected to see your program find nothing on my system but was I surprises when your program found 114 registry programs and 108 spyware leftovers in the highmem section. I purchased it in record time when it comes to buying things on the internet. Thanks Guys you have proven to me you are the best for antispyware finding and removal."John G.
"Congratulations and kudos to you for taking on and defeating WinFixer. That crap was miserable and I no longer see any sign of it. I can now go back to using IE. - One very happy customer."Ed W.
"I just wanted to THANK YOU for producing such an excellent product. I had a spyware program that only was detecting ONE spyware. It was from our Cable provider (and Internet provider, as well). When I ran your spyware software after purchasing it, it detected 1,246 Spyware. Now I feel completely secure when I run your spyware program. THANKS!!!"Rachel M.
"Great product. Haven't seen anything come close to cleaning out this much stuff..."Gary S.
"Also I think you may would like to know that I have also got Spybot S&D and AdAware but they do not detect half of the problems that Spyware Detector finds. A good product."Ricky
"I have tried almost all free programs like registry-fix, adware se, spybot s&d etc. Also xofty, spyware doctor, no adware, Microsoft and more. SD found very fast the most problems and with every detail. I use it every day as I am often on the net .10/10..."Dimitris A.
"I tried using four different spyware programs to get rid of Winfixer 2005. Spyware Detector is the only one that detected and removed it."Vaughn R.
(Copy of an E-mail sent to CNET editorial)
"Normally I find all of your reviews most informative and helpful, but this one was the exception. The article talks specifically about Spybot and Ad-aware, both of which I have used. Spybot gave me nothing but grief with conflicts with my operating system (Windows XP) and Ad-aware resulted in a total loss of data on my hard drive. Recently I had a somewhat unusual problem with everything on my brand new Acer laptop running brutally slow. Web pages were taking up to two minutes to download. I ran some of your utilities to check my internet connection and they showed as fine. I contacted my ISP, Shaw Cable, who spent almost an hour with me carefully reviewing every single aspect of my computer, and trying various alternate start-ups. They found it very unusual that something was altering my proxy setup on my internet connection, no matter how we ran the startup. They gave up and suggested I try to find a better spyware program. I am also running Norton Internet Security, which found no problems. In my research I found a program called Spyware Detector. I downloaded it and ran it, and it found numerous threats and spyware infections, all of which it removed safely. It also came with a Registry cleaner, which also found numerous problems and corrected them all. My computer returned to health and I've had no problems since. I emailed everyone I know who also ran this program and it found they too had numerous problems, all of which it corrected. It boils down to you "get what you pay for". "Free" gets you nothing. I cannot recommend Spyware Detector enough."
"I work from home with a lot of sensitive material. Previously I had thought that my computer was "bug free" with the programs I had installed for that use. When I ran spyware detector I found that I had something like 30 bugs lurking in the background. Spyware Detector has given me the confidence that I am now fully protected. On top of that it's easy to use and set up. I found it a small price to pay for my own peace of mind. I'd recommend your product to anyone."Mr. A&A Mackay-S.
"I also run Webroot Spysweeper and Sunbelt Counterspy. Some experts advise using 2 spyware products, I do 3. The other two products rarely find anything, which until now had made me believe that their online monitoring was keeping things out. But now Spyware Detector has found plenty in the first couple of days only. On the face of it, this seems to be extremely good news, as my machine is now miles faster and is much more stable. It even seems to have cured a network connection problem, which I had previously been told was a telephone line problem not being able to support my broadband speed of 2 mbps. All this is most likely down to your product, because I have been using Spysweeper and Counterspy for some months previously without seeing this improvement."Tim P.
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